Webinar
Protect your property and earn money from it

Damage, theft and fraud are some of the most expensive surprises in hospitality, and they're almost always discovered once the guest has already left. Without a 24-hour reception, you can't be 100% sure the person entering your property is the one who made the booking. And the cost goes far beyond the repair itself: blocked nights you can't sell, hours lost on claims with guests and OTAs, plus legal and reputational risk.

That's why Andre and Marta from Chekin's Customer Success team showed, live, how to combine identity verification, security deposits and Property Protection to keep your property safe, and turn that protection into extra revenue.

We went step by step through the setup in your Chekin account and the guest's experience in the guest app. How identity verification works in three layers: ID document scan, selfie with biometric match and liveness check. How to set up refundable deposits, with retention or pre-authorization, and choose when the money is released. How Property Protection lets guests pay a fixed fee instead of a deposit, with three coverage plans and the option to add your own fee on top. And how to enable Chekin Payments or Stripe, make each feature optional or mandatory, and exclude booking sources like Airbnb or Booking.com.